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If you have forgotten your password.
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Click on “Did you forget your password” on the left to receive your new password.
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| Q. |
How can I access my user name and password? |
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Your email address is your user name. Click on “It's FREE. Sign up now.” and apply for membership. The procedures are explained in detail in the “How to register” for your reference.
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| Q. |
The “Please log in” screen still appears, even after my user name and password have been entered. |
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In this case, either your user name or password is incorrect. User names and passwords are distinguished according to lowercase and uppercase characters and full-width and half-width characters. In addition, if the user name or password is entered with even one mistake such as an additional space being overlooked, log-in is not allowed. Please try again by entering the correct user name and password. And also refer to these pages. (About user name, If you forget your password)
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