| A2 |
Since customer passwords are encrypted by the system, we cannot investigate look up passwords.
If you have forgotten your password, please kindly carry out the password reissue procedures. Please click here.
* If the address at the time of sign-up differs from the current address, it is required to log in by the e-mail address at the time of initial sign-up, and then update the e-mail address from the "membership information."
If the e-mail address has not been updated, signing up is required because the password cannot be reissued. |